Lumio Bankruptcy: Who Bought It and Your Warranty (2026)
Lumio, of Lehi, Utah, filed Chapter 11 on September 3, 2024.
Zeo Energy bought its assets and committed to finish unfinished installations with the financing partners. No one has confirmed assuming Lumio's workmanship warranty, so treat it as gone; equipment warranties continue with the manufacturers. Claims go through Stretto.
The Lumio bankruptcy is the September 3, 2024 Chapter 11 filing of Lumio, a Utah residential solar installer that once operated in 37 states, whose assets were bought by Zeo Energy Corp. for $4 million plus shares in a sale approved November 1, 2024.
What happened to Lumio
Lehi, Utah-based Lumio, formed in December 2020 by merging four regional installers and a software company and once claiming 3,500 employees in 37 states, filed Chapter 11 in Delaware on September 3, 2024 with an $8 million DIP from senior lender White Oak Global Advisors, which stalking-horse credit-bid about $100 million. Zeo Energy Corp. instead bought substantially all assets (uninstalled contracts, inventory, IP) for $4 million cash plus 6,206,897 Zeo shares; Zeo reports the APA closed October 25, 2024 and the court approved the sale November 1, 2024. Zeo committed to complete Lumio's uninstalled projects with the financing partners.
Customer service and who to contact
| Need | Contact |
|---|---|
| Claims and case notices | Stretto, cases.stretto.com/Lumio; [email protected]; (855) 328-2638 |
| Unfinished installation | Your financier first, then Zeo Energy (zeoenergy.com) if the contract was assigned |
| Leased or PPA system | The lessor on your statement |
| Equipment warranty | Enphase, SolarEdge or Tesla directly |
System down, an inverter error, or the app showing nothing? Call the solar repair line and describe what you see.
Is it an emergency? Signs a Lumio system needs help today
A Lumio system with no installer behind it is an emergency only if it shows fire or electrical damage; a system that has simply stopped producing can wait for a normal service visit, and the 4 signs below sort one from the other.
- Smoke, flames, sparks, arcing or a burning smell at the panels, inverter, battery or wiring: get everyone away from it and call 911. Tell the operator the house has rooftop solar and show firefighters where the AC disconnect is, as Hawaiian Electric advises. Do not touch the equipment, and do not throw water on a burning battery.
- Panels cracked, torn loose or hanging after a storm, or wires exposed: stay off the roof and do not touch them. Hawaiian Electric says to assume solar panels are energized. If you can reach the AC disconnect or the system shutdown switch without going near the damage, turn it off. Tesla's inverter manual says turning off the AC disconnect starts rapid shutdown, which brings a Tesla array to safe voltage levels within 30 seconds.
- Water coming through the ceiling under the array: urgent within days, because a leak at a mount keeps getting worse. That is roof work; see roof leak under solar panels.
- The system shows zero but nothing is damaged: not an emergency. The house still has grid power; the cost is lost production every sunny day, so check the breaker and the inverter light, then call the repair line.
Published contacts as of the check date. Hours are not published by most successors.
Own the Lumio system outright and need a repair? Call the repair line. Leased or PPA? Call the servicer above first.
Who services the systems now
Unfinished installs: Zeo Energy under the assigned contracts. Completed owned systems: no servicer. Leases/PPAs: the lessor on your statement.
Is the warranty still valid
Zeo bought assets 'free and clear' except unspecified assumed liabilities; assumption of Lumio workmanship warranties is not confirmed and should be assumed absent until Zeo confirms in writing. Manufacturer warranties continue.
Monitoring
Manufacturer apps (Enphase App, mySolarEdge, Tesla) depending on equipment; no Lumio-branded app transition known.
Key dates
| Date | What happened | |
|---|---|---|
| September 3, 2024 | Chapter 11 petitions filed, District of Delaware | Source |
| October 25, 2024 | Zeo Energy closes asset purchase agreement ($4 million cash plus shares) | Source |
| November 1, 2024 | Court approves sale to Zeo Energy | Source |
| November 6, 2024 | Zeo announces acquisition and plan to complete Lumio installs | Source |
Dates from court dockets, SEC filings and trade press. Checked October 11, 2026.
What to do next
- If your system was unfinished at filing, ask your financier whether Zeo Energy was assigned the contract.
- Keep paying your loan and document any non-performance to the lender.
- Register equipment with the manufacturers and request app ownership.
- Hire a local contractor for repairs; assume no workmanship warranty.
- Check cases.stretto.com/Lumio for any claim deadline that applies to you.
- Call the lessor on your statement; it owns the system and must service it.
- Keep paying as before.
- Report production problems in writing to the lessor.
- Keep your lease and any Lumio or Stretto notices.
Other failed solar installers
Questions people ask
Who bought Lumio?
Zeo Energy Corp. acquired substantially all Lumio assets for $4 million cash plus 6,206,897 Zeo shares; the court approved the sale November 1, 2024. White Oak, the lender, had been the stalking-horse bidder.
Will Zeo finish my Lumio installation?
Zeo said it would complete installations under agreements Lumio entered with customers and financing partners. Confirm with your financier that your contract was among the assigned ones.
Is my Lumio warranty still good?
Unverified. Zeo bought assets free and clear except unspecified assumed liabilities. Treat the workmanship warranty as gone unless Zeo confirms in writing; manufacturer warranties still apply.
Where was Lumio based and where did it file?
Lumio was headquartered in Lehi, Utah and filed Chapter 11 in the U.S. Bankruptcy Court for the District of Delaware on September 3, 2024.
Who do I contact about a Lumio claim?
The claims agent Stretto at cases.stretto.com/Lumio, [email protected] or (855) 328-2638.
Own the Lumio system outright and something is wrong? Call the repair line with the inverter brand. Leases go to the servicer on your statement.
- 1Call the line
- 2It rings a local company
- 3They give you the price
Before you book
- License numberAsk for it, then check it with the state board.
- Written priceGet the visit fee and the job price in writing before work starts.
- Proof of insuranceAsk for the certificate, especially for roof, tree and electrical work.
Sources (6)
- Lumio files voluntary petitions for Chapter 11 relief (Business Wire) (2024-09-02)
- Residential solar player Lumio files for bankruptcy (Solar Builder) (2024-09-05)
- Zeo Energy Corp. acquires Lumio assets (SEC Form 8-K Exhibit 99.1) (2024-11-06)
- Zeo Energy Corp. Form 10-K FY2024 (Lumio asset purchase) (2025)
- Hawaiian Electric: Rooftop solar safety (checked 2026-10-11)
- Tesla Solar Inverter installation manual: Rapid Shutdown initiation (checked 2026-10-11)
Own your Lumio system? Call the repair line
Have the inverter brand, your installer's name and the address ready. The company will ask about the job and quote its visit fee before anything is booked.
Free call to an independent company in your area that takes this kind of work.