How calls work
Each of the 25 numbers on this site is a call line for one kind of job, from roof, heating and AC, plumbing and electrical to water and fire damage, garage doors, trees, remodeling and solar.
Your call goes to an independent company in your area that asked for that job, and that company pays us for the referral. The call is free. We do not inspect or guarantee the work, so ask for a license number, insurance and the fee before you book.
How it works
- 1Call the lineOne number per kind of job. No forms, no waiting for quotes.
- 2It rings a local companyAn independent company that takes this kind of work answers.
- 3They give you the priceThe company quotes its visit fee and the job directly. The call is free.
A call line on this site is a phone number assigned to one kind of job. A call to it is routed through a call-tracking service to an independent company, or that company's call center, that serves the caller's area and has asked for that kind of job. That company pays Home Repair Dispatch for the referral. The call is free to the homeowner.
Roof, electrical or water damage? Call the line for the job; each goes to a local company that takes that work.
The 25 lines
| Line | Call it for | Before you call |
|---|---|---|
| Roof repair line | A roof leak, roof repair or a new roof, including panels off and back on for roof work | For work you pay for yourself. Not for insurance or storm-damage claims; call your insurer first. |
| Heating and air conditioning line | Furnace, boiler, heat pump or air conditioner repair or replacement, mini splits, or duct cleaning | Smell gas or hear a carbon monoxide alarm? Get everyone out and call 911 or the gas utility from outside. |
| Plumber line | A plumber for a leak, a clogged drain, a sewer line, a burst pipe, a sump pump, a garbage disposal or a gas line | Water spreading? Shut off the main water valve first. Smell gas? Leave and call the gas utility from outside. |
| Electrician line | An electrician for an outage, a tripping breaker, a dead outlet, a panel upgrade, wiring or an EV charger | Sparks, smoke or a burning smell? Get out and call 911. Downed power line? Stay away and call the utility. |
| Water damage and mold line | Water damage drying and repair, a wet or stained ceiling, mold removal, or finding a hidden leak | Planning an insurance claim? Call your insurer too, and do not sign over your claim to a contractor. |
| Water heater line | A water heater repaired or replaced, tank or tankless | Smell gas? Leave the house and call the gas utility from outside. |
| Garage door line | Garage door repair, broken springs, openers, or a new garage door | Broken spring or a door off its track? Leave it closed and do not try to lift it by hand. |
| Pest control line | Pest control: termites, bed bugs, mice and rats, roaches, ants, fleas, wasps or a one-time or recurring treatment | Nothing special; have the address ready. |
| Foundation and waterproofing line | Foundation repair, basement waterproofing, crawl space encapsulation, French drains, foundation cracks or a foundation inspection | Nothing special; have the address ready. |
| Fire and smoke damage line | Fire, smoke and soot damage cleanup and restoration | Filing an insurance claim? Call your insurer too, and do not sign over your claim to a contractor. |
| Generator line | A standby generator installed, repaired or serviced, or a transfer switch for a portable | Nothing special; have the address ready. |
| Gutter line | Gutter repair, new gutters, gutter guards or soffit and fascia | Nothing special; have the address ready. |
| Window replacement line | Window replacement, new windows or a failed window seal | Nothing special; have the address ready. |
| Kitchen and bath remodeling line | A kitchen or bathroom remodel, a walk-in shower or a tub-to-shower conversion | Nothing special; have the address ready. |
| Tree service line | Tree removal, tree trimming, stump grinding or a fallen tree | Tree on a power line? Stay away from it and call the electric utility. |
| Siding and stucco line | Siding or stucco repair, patching or replacement | Nothing special; have the address ready. |
| Attic insulation and fan line | Attic insulation, insulation removal, attic fans, whole house fans or attic ventilation | Nothing special; have the address ready. |
| Chimney repair line | Chimney repair: crown, masonry, cap, liner or a chimney leak | Smoke backing up or a chimney fire? Put the fire out if safe and call 911. |
| Roof cleaning and pressure washing line | Roof cleaning, moss or algae removal, or pressure washing a house, driveway or deck | Nothing special; have the address ready. |
| Radon mitigation line | Radon mitigation after a high test, or a retest | Nothing special; have the address ready. |
| Home inspection line | A home inspection before you buy or sell, or a specialty inspection | Nothing special; have the address ready. |
| Biohazard cleanup line | Biohazard cleanup: blood, bodily fluids, an unattended death, hoarding or animal waste | If police or the medical examiner are involved, wait until they release the home. |
| Solar repair line | A solar system not producing, an inverter fault, wiring, monitoring or an inspection | Leased or PPA system? Call your servicer first; the lease makes repairs their job. |
| New solar equipment line | A battery, new or replacement panels, or solar on a new roof | Nothing special; have the address ready. |
| Solar panel cleaning line | Solar panels cleaned: dust, pollen or bird droppings | Nothing special; have the address ready. |
Each line goes to companies that asked for that kind of job in your area.
What we check and what we do not
Calls are routed through a pay-per-call network. Each company that receives calls chooses the job types and areas it wants, and the network handles routing and billing. We choose which job types go to which line and which pages carry which number. We do not inspect the work of the company that answers, set its prices or guarantee its results. That is why every service page on this site publishes the price ranges and the questions to ask, so you can judge the quote yourself.
Before you book anyone, ask
- Your state license number, and check it on the board's site. The roof, electrical and solar guides list the license each state requires.
- Proof of general liability insurance and workers' compensation.
- A written, itemized quote, and for solar work, whether they work on systems they did not install.
- The diagnostic or inspection fee, and whether it is credited against the repair.
- Who warrants roof penetrations after the job, for how many years, in writing.
- Whether the job needs a permit, and who pulls it.
Leased and PPA systems
If a financing company owns the system, the lease or power purchase agreement usually makes repairs its job; check your contract before paying anyone. Call the servicer on your statement first (SunStrong for Sunnova and legacy SunPower leases, Renewbrook for most PosiGen leases). The who services what table lists them. Roof work on a house with a leased system still needs the lessor's sign-off before anyone removes the panels.
Insurance and storm claims
Florida bars contractors from paying or receiving referral fees on roof work paid by property insurance, and Texas, Louisiana and Colorado restrict how contractors handle claims. For that reason the roof line is not for storm or insurance work. For water damage, call your insurer as well as the water damage line, photograph everything, and do not sign an assignment of benefits or any contract that hands your claim to a contractor. The water damage guide and the storm guide explain what to document.
What is recorded
The call network records your phone number, the time and length of the call and the line you called, and passes your number to the company that answers, which pays for the referral. The call may be recorded. We do not call or text you, and we do not sell your number to anyone else. The privacy page has the details.
If something goes wrong
Email [email protected] with the line you called, the date and what happened. We pass the report to the call network, which can stop routing calls to that company, and we reply within one business day. A dispute about the work itself is between you and the company you hired; the state licensing board and attorney general's office handle complaints, and the state rules table lists both.
Questions people ask
Who answers when I call?
An independent company for that trade, or its call center, that serves your area and has asked for that kind of job. The call is routed through a call-tracking network.
Does it cost anything to call?
No. The company that receives the call pays Home Repair Dispatch for the referral. You pay only for work you agree to with that company.
Do you check the companies that answer?
We control which job types and pages each line serves, but we do not inspect the companies' work or guarantee results. Ask for a state license number, proof of insurance and the diagnostic fee before booking.
Should I call if my system is leased?
Call your servicer first. A lease or PPA makes repairs the financing company's job. Roof work still needs the lessor's sign-off before panels come off.
Can I use the lines for an insurance claim?
Not the roof line. Referral fees on insurance-funded roof work are barred in Florida and restricted in other states. For water damage, call your insurer too and keep the claim in your own name.
Not sure which trade you need? Roof leaks go to the roof line, power problems to the electrician line, anything wet to the water damage line.
- 1Call the line
- 2It rings a local company
- 3They give you the price
Roof, electrical, water damage or solar. One call.
Say what you see and where. The company that answers will ask about the job and quote its visit fee before anything is booked. Free call to an independent company in your area that takes this kind of work.